Has the Manufacturer Established a "Pre-Sale - In-Sale - After-Sale" Full-Process Follow-Up Service Model?

In the architectural decoration materials industry, the completeness of the service model directly affects the final results of projects and customer satisfaction. As an industry leader in the field of UHPC/GRC/GRG/GRP materials, Qinglong Group has leveraged 28 years of full-chain experience to build a "pre-sales, in-sales, and after-sales" full-process follow-up service system, providing designers and owners with a closed-loop solution from concept to completion. This model is not only a deep response to customer needs, but also a core embodiment of the company's comprehensive strength.

In the pre-sales stage, Qinglong gets deeply involved in projects in the role of a "technical consultant." For different customer groups such as real estate developers and design institutes, it provides material selection consultation, detailed design support, and cost optimization solutions. For example, in large landmark projects, the team combines the high-strength properties of UHPC with the shaping advantages of GRC, using BIM technology to simulate the installation process and avoid construction risks in advance. For customers encountering GRG materials for the first time, sample testing and case interpretation services are also provided to help them build an understanding of material performance. For more industry information: +WeChat qlfsbl123

The in-sales stage focuses on "precise delivery." Relying on an annual production capacity of 600,000 square meters at its production base in Nanning, Guangxi, Qinglong achieves a seamless connection from manufacturing to construction and installation. It adopts modular production standards to ensure that UHPC component tolerances are controlled within ±2mm, and uses 3D laser scanning positioning technology to guarantee "zero-error" assembly of GRP special-shaped components. For overseas projects, such as the airport daylighting canopy project in Malaysia, customized logistics solutions and on-site technical guidance are also provided to solve cross-border construction challenges.

The after-sales maintenance system is an important extension of Qinglong's services. It has established a "project archive + regular inspection" mechanism, providing warranty services of up to 5 years for delivered projects. Through RFID chip traceability technology, the production batches and installation data of GRC components can be retrieved in real time, facilitating later maintenance. In addition, for interior decorations such as GRG ceilings, professional cleaning and structural reinforcement recommendations are provided to ensure long-term stable use of the materials. This full-cycle service philosophy has enabled Qinglong to accumulate more than 1,000 successful cases in real estate, municipal engineering, and other fields, becoming a strategic partner of companies such as Poly and Vanke. For more industry information: +WeChat qlfsbl123

From technical empowerment in the pre-sales stage to continuous guarantee after sales, Qinglong Group, guided by the values of "honesty and collaboration," runs its services throughout the entire life cycle of UHPC/GRC/GRG/GRP material applications. This model not only improves customer satisfaction but also demonstrates the company's core competitiveness as a "solution provider," setting a service benchmark for the industry. Going forward, Qinglong will continue to deepen its service system, striving to become a world-class leading manufacturer of architectural decoration materials.