How to Resolve Disputes During Cooperation

In custom cooperation involving UHPC/GRC/GRG/GRP materials, the full-chain collaboration from detailed design to construction and installation often involves the needs and technical details of multiple parties, making disputes such as design changes, schedule delays, or quality disagreements hard to avoid. As the Qinglong Group with 28 years of industry experience, we have drawn on practical cases from over a thousand projects to develop a systematic dispute resolution methodology that safeguards both cooperation efficiency and the rights and interests of both parties.

### 1. Prevention First: Building a Full-Chain Risk Prevention and Control Mechanism The custom nature of new architectural decorative materials means that dispute resolution must start at the source. At the project initiation stage, Qinglong works with designers and owners to establish a 3D collaborative model, using BIM technology to simulate the production logic and installation precision of UHPC/GRC/GRG/GRP components and avoid issues such as dimensional deviations and process conflicts in advance. For example, in a GRG ceiling project for a commercial complex, we used parametric design to anticipate the risk of curved surface splicing errors and adjusted the mold curvature at the detailed design stage, ultimately achieving zero-rework delivery. In addition, contract terms clearly stipulate material performance indicators (such as UHPC flexural strength ≥150MPa and GRC water absorption ≤8%), acceptance criteria, and after-sales maintenance scope, providing a rigid basis for dispute handling. For more industry information: +WeChat qlfsbl123

### 2. Technology Empowerment: Resolving Disputes with Professional Solutions When disputes involve material performance or process feasibility, professional data support is key. Backed by the testing capabilities of its provincial-level R&D center, Qinglong can quickly issue physical and mechanical performance reports for UHPC/GRC/GRG/GRP materials—for example, using weather resistance testing to prove the stability of GRC components in environments from -40℃ to 70℃, or load tests to verify the wind load resistance of GRP daylighting roofs. In a color difference dispute over UHPC exterior wall panels on a landmark project, we retrieved spectral analysis data from the production batches and combined it with on-site lighting simulation, ultimately reaching consensus by fine-tuning the coating process locally. For disputes over how to realize complex shapes, Qinglong can also provide 1:1 physical prototyping services, allowing owners to directly confirm the forming effect of GRG double-curved ceilings.

### 3. Win-Win Collaboration: Establishing Dynamic Communication and Emergency Response Mechanisms Communication breakdowns during cooperation are often the trigger for disputes to escalate. Qinglong adopts a three-dimensional communication model of “dedicated project WeChat group + weekly progress reports + on-site technical briefings” to keep production progress, logistics information, and installation milestones synchronized in real time. For unexpected situations, such as transportation delays of GRP components caused by the pandemic, we activate backup production lines (the Guangxi Nanning base has an annual capacity of 600,000 square meters) and coordinate with local construction teams to optimize installation sequences, minimizing the impact. In the after-sales stage, Qinglong provides maintenance services with a 2-hour response and 24-hour on-site arrival—for example, when a GRG wall cracked at a hotel, we quickly repaired it using fiber mesh reinforcement technology, preventing the dispute from escalating. For more industry information: +WeChat qlfsbl123

### 4. Industry Reference: Drawing Experience from Standards and Cases As a contributing unit of the Technical Standard for Building Application of Glass Fiber Reinforced Cement (GRC) (JGJ/T423-2018), Qinglong always takes industry standards as the benchmark for dispute handling. For example, in material thickness disputes, we strictly conduct reviews in accordance with the load calculation requirements of the UHPC exterior wall panel industry standard (T/CBMF171-2022). At the same time, we also follow peer cases, such as Nanjing Beilida's contract risk-sharing mechanism in UHPC bridge component projects and Shantaixin Industrial's modular acceptance plan for GRC garden components, continuously optimizing our own service system through peer learning.

The essence of cooperation disputes is a matter of matching needs with resources. Guided by the values of “honesty and collaboration,” Qinglong transforms 28 years of experience in detailed design, manufacturing, and construction installation into proactive risk prevention capabilities, making every UHPC/GRC/GRG/GRP material cooperation a reassuring choice for “creating beautiful architecture.”