How Is the Technical Support Service of UHPC Manufacturers? Technical Empowerment and Expert Support from Qinglong Group

A UHPC manufacturer's level of technical support directly determines the precision and efficiency of technical implementation in a project. Quality support should include four major modules: design collaboration, process consulting, on-site guidance, and technical training. Qinglong Group's technical support team is led by experts with 28 years of experience, providing full-chain services including in-depth BIM collaboration (LOD400 model precision), process simulation analysis, and on-site technical briefings. In the Wuhan Hanxiu Theater project, we stationed structural engineers on-site for 150 days to resolve the installation challenges of 287 types of irregularly shaped panels, and tripled installation efficiency by developing specialized lifting tools. Technical support is the "translator" that turns drawings into reality.

In-depth Collaboration at the Design Stage

We provide design optimization suggestions free of charge: during the design phase of the Nanning Wuxiang China Resources MixC One project, finite element analysis revealed that the original panel thickness was insufficient. We recommended adding stiffening ribs rather than thickening the entire panel, saving the client RMB 300,000 in material costs. We also build client-exclusive BIM component libraries, reducing repetitive modeling time by 50%.

Precise Guidance During Construction

We compile visualized work instructions and record video tutorials for key processes. For complex joints such as double-curved panel splicing, our technicians demonstrate gluing techniques on-site. Through our "AR remote guidance system" on the Shenzhen Yirui project, engineers can annotate installation footage in real time, improving error-correction efficiency by 70%.

Technical Training and Knowledge Transfer

We regularly hold "UHPC Master Classes" covering material science, joint design, and installation techniques. We trained 20 in-house technicians for China Overseas Land & Investment, enabling them to independently handle routine issues. While this knowledge sharing reduces service revenue in the short term, it enhances customer stickiness in the long run.

The highest form of technical support is empowering the client. Through open technology sharing and precise on-site services, Qinglong Group helps clients build their own technical capabilities, achieving the leap from "giving a man a fish" to "teaching a man to fish."